Content revision 4e771eaf0390cc87b6c7c6fd8469f3508f6ceeec7119472e6c1ccf17e2e1e5d2

## Keeping the order in context

Stride Support
Source ID stride:keeping-the-order-in-context
Original https://www.henryw.me/#/stride#keeping-the-order-in-context

” depends on which order the customer means. The interface lists ongoing and past orders and lets the customer select one. It sends that order’s status, items and delivery context with each message. Switching the selection changes the context supplied for the next turn. The backend supplies the active customer’s identity to the relevant tools. The same purchase therefore anchors the interface, the model’s interpretation and the database queries behind its response. A conversation can continue across an order check, a policy question and a complaint while keeping that reference consistent.