Content revision 4e771eaf0390cc87b6c7c6fd8469f3508f6ceeec7119472e6c1ccf17e2e1e5d2

## Configuring the app for different insurance products

Insurance Product Configuration Engine
Source ID playbook:first-the-problem
Original https://www.henryw.me/#/playbook#first-the-problem

Across dozens of insurance products in multiple markets, the app needed different screens and questions. Travel insurance might need trip dates, motor insurance might need vehicle details, and an earlier answer could determine which follow-up question appeared. The team needed a way to express those differences and generate the corresponding configuration. Product specifications described the business requirements, while design libraries defined the screens and fields available to implement them. Engineering needed a configuration identifying which components each product required. I worked on making the relationship between these descriptions explicit, so a change in requirements could be carried through to the app configuration.