Content revision 4e771eaf0390cc87b6c7c6fd8469f3508f6ceeec7119472e6c1ccf17e2e1e5d2

## Digital Transformation Intern

Experience
Source ID experience:hsbc
Original https://www.henryw.me/#/experience#work-hsbc

At HSBC, I worked on how insurance products are configured in a banking app across markets. I connected each product’s business requirements to the screens and fields it needed, then automated the configuration process. Shared mapping rules gave the team a way to carry changes in requirements through to the app.

I consolidated product and distribution information across markets and built an Excel/VBA configuration engine. Decision tables identify which business scenarios apply to a product and which screens and fields those scenarios require. Linked libraries hold the shared definitions, letting the team maintain the mapping rules and regenerate configurations as requirements change.

I evaluated AI use cases in banking, considering data readiness, controls and where human review needed to remain in the workflow.