Content revision ea31a3343577b30cee4337cf2fef2b0864a5741341f27598e9108766c486fb2d

## Digital Transformation Intern

Experience
Source ID experience:hsbc
Original https://www.henryw.me/#/experience#work-hsbc

At HSBC, I worked with business specialists, regional product teams, engineers and UI/UX designers to turn product knowledge into shared requirements. I designed a reusable framework that linked these requirements to design and implementation decisions, then built tools to automate configuration across products and markets.

I consolidated product and distribution information across markets and built an Excel/VBA configuration engine. Decision tables identify which business scenarios apply to a product and which screens and fields those scenarios require. Linked libraries hold the shared definitions, letting the team maintain the mapping rules and regenerate configurations as requirements change.

I evaluated AI use cases in banking, considering data readiness, controls and where human review needed to remain in the workflow.