Content revision ea31a3343577b30cee4337cf2fef2b0864a5741341f27598e9108766c486fb2d

## AI for IT Operations

AI for IT Operations
Source ID ai-it-operations:overview
Original https://www.henryw.me/#/ai-it-operations

Maintaining technical knowledge and carrying out service requests At PwC, I designed a system that uses AI to identify gaps in an IT assistant’s knowledge, research the missing information and keep its knowledge base up to date. I also built a browser agent that interprets service tickets and automates tasks in web applications. 00 Context